Samsung simplifies and explains "Regional Lock"

The regional SIM lock the Samsung has introduced some devices, caused confusion for many users, especially when the Galaxy Note 3 on Amazon quickly found a veritable "Shit Storm" instead.

Samsung Galaxy Note3 Review 32 620x413 Samsung simplifies and explains regional lock

Samsung has this feedback the user registers and now the procedure easier and the details that are necessary to remove the regional SIM lock set out. Specifically, the device must be after buying active with a SIM card from the target region for at least five minutes be used. they telephoned to say, five minutes (no matter if you are called or herself making the call), the lock is released. Samsung makes it claims to be, "to customers in their respective region to provide an optimal mobile experience and customer service to adapt to the different needs in different regions." This message can be found now a lso on Amazon , as in the Galaxy note 3 , apparently, to the local negative feedback to counteract.

Statement to simplify the "Regional Lock" at current Samsung products
Samsung has implemented regional SIM lock feature in current device to your respective region to provide customers the best possible mobile experience and customer service to the different needs in different regions to adapt.



Samsung the feedback of its customers has taken to heart and improves the activation of regional SIM lock and simplified. The first activation of a device with regional SIM lock feature should be used with a SIM card from a provider from the European region. A device from the Europe region * is immediately ready when dialing the SIM card from the Europe region in a network within the European region and is used to make phone calls as normal. In practice this means that customers in Germany have the phone with a SIM card of a provider from the European region after the first use of your device only five minutes in the German mobile network to deactivate the regional SIM lock feature. It does not matter if the usage time of five minutes is achieved actively or passively as a caller callee. Then, the regional SIM Lock is permanently disabled. The new solution is part of Android 4.3 Jelly Bean update that note 3 is already available for the Samsung GALAXY. More updates for the Samsung Galaxy S4, S4 mini, S III and Mark II will be available in the coming weeks via FOTA system update (Firmware Over The Air). If a user device to be from the Europe region with a SIM card from a provider who is not from the Europe, in operation and the device does not accept a SIM card, he can unlock his device from Samsung Customer Service.



If customer questions regarding the "regional lock" function of their product, they can contact customer service.



Samsung Customer Service can be reached by phone: 0180 667 267 864 (* 0,20 € / call from a landline and a maximum of 0,60 € / call from a mobile phone, from the International delivery service hours: Monday to Friday: 08:00. -20:00 clock, Saturday: 09:00-17:00 clock) or at: * To http://www.samsung.com/de/info/contactus.html Region Europe include
countries of the European Economic Area (EEA) :

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania , Slovakia, Slovenia, Spain, Sweden, UK, Switzerland, Croatia
non-EU/EEA:
Albania, Andorra, Belarus, Bosnia and Herzegovina, Macedonia, Moldova, Monaco, Montenegro, San Marino, Serbia, Vatican City

http://allaboutsamsung.de